WiFi connection for employees/lecturers/students:

Network (SSID): KUni Linz
User = m+Matriculation-number or p+Personell-number
Password = UFGonline

Network (SSID): eduroam
User = m+Matriculation-number@ufg.at or p+Personell-number@ufg.at
Password = UFGonline

Guests
Every department has its own login for external persons. Please refer to respective department head.

Events
To provide a wireless connection at larger events lasting several days (exhibitions, workshops, …) the organiser can request access to a separate WLAN. This has to be done one week in advance via email to it.helpdesk@kunstuni-linz.at and contain the following details:
• desired name/SSID of the WLAN (e.g. name of event)
• time frame of the event

Settings and Troubleshooting

On some devices it may be required to set the following options (only if available):

• Security: WPA/WPA2 or WPA3-Enterprise
• Legitimization/EAP-method: PEAP (or Protected EAP)
• PEAP-Version: Auto
• Phase 2-Authentication: MSCHAPv2 or Don't validate (Note: You need to select one)
• CA-Certificate: Don't validate or Not required (Note: You need to select one)
• Domain: leave empty or if necessary use "ufg.at" (without quotation-marks)
• Identity: your username (see above)
• Anonymous Identity: (leave empty)

During the connection process there may appear a message, asking you to confirm a certificate. After you do so you may be required to enter the login credentials of your local user (the login to the device).

Disable private Wi-Fi addresses: Especially on Apple devices (iPhone, iPad …) you need to turn this feature off, otherwise the connection will fail. »Instructions

In case the Wifi-connection is established but there is no internet:
• check if the correct date and time is set on your device.
• check the IP- and DNS-settings of your device: IP- and DNS-addresses can't be defined manually, instead set it to "automatic" or "DHCP".
• check if there is a VPN-client installed on your device, it may need to be deactivated or uninstalled (refer to the customer service of the software producer).

In many problem cases, it helps to completely remove the corresponding Wi-Fi from the device and reconnect it. The option varies depending on your device and operating system, such as "remove known connection," "ignore this network," "remove network," "forget," or similar.